Manraj Sidhu
About Manraj Sidhu
Manraj Sidhu is an SME Banking Operations Specialist based in Southampton, England, with a background in customer service and business operations. He has a strong focus on strategic planning and process improvement, supported by ongoing studies in Operations Management.
Current Role as SME Banking Operations Specialist
Manraj Sidhu currently serves as an SME Banking Operations Specialist, a position he has held since 2021 in Southampton, England. In this role, he focuses on enhancing banking operations through strategic planning and decision-making. His expertise contributes to streamlining business processes and defining improvement processes aimed at increasing efficiency within the organization.
Previous Experience in Banking Operations
Prior to his current role, Manraj Sidhu worked as a Business Onboarding Specialist from 2019 to 2021. He also held positions at NatWest, where he served as a Customer Service Representative for nine months in 2017 and as a Complaints Representative from 2018 to 2019. His experiences in these roles have equipped him with skills in client relationship building and effective customer service, contributing to revenue and profit growth.
Education and Professional Development
Manraj Sidhu is pursuing an Advanced Diploma in Operations Management at Brentwood Open Learning College, which he began in 2021. This program is at QLS Level 7 and complements his extensive background in banking operations. He previously studied at Richard Taunton Sixth Form College, where he achieved A Levels in Business Studies, Maths, and Geography from 2012 to 2014, and at Kings' School Winchester, where he completed his GCSEs from 2007 to 2011.
Skills and Expertise in Banking Operations
Manraj Sidhu possesses strong skills in project support and analysis, which enhance the effectiveness of banking operations. He has demonstrated expertise in complex problem resolution and team leadership, contributing to operational excellence. His strategic planning abilities enable him to streamline processes and improve overall efficiency in his current role.