Neil Phillips
About Neil Phillips
Neil Phillips works in the Collections Exceptions Team at Starling Bank, where he has been employed since 2021. He has a background in managing debt-related programs and has experience in retail sales.
Work at Starling
Neil Phillips has been a member of the Collections Exceptions Team at Starling Bank since 2021. In this role, he is responsible for managing various aspects of collections, particularly focusing on Debt Relief Orders and insolvency processes. His work involves handling administrative tasks related to dissolved companies and liquidations. Additionally, he serves as an SME Collections Adviser, where he utilizes his expertise in managing Bounce Back Loans, especially in the context of winding up orders.
Education and Expertise
Neil Phillips attended Fishguard High School from 1980 to 1987, where he completed both O Levels and A Levels. He studied subjects including Economics, Geography, History, Physics, Geology, Mathematics, English, English Literature, and Chemistry. His educational background provides a strong foundation for his current role in financial collections and debt management.
Previous Experience in Retail
Before joining Starling Bank, Neil Phillips worked as a Retail Sales Adviser at Mountain Warehouse from 2019 to 2021 in Cardigan, Wales. This role involved direct customer interaction and sales, contributing to his skills in communication and customer service.
Debt Management Expertise
Neil Phillips possesses significant experience in managing Debt Management Plans (DMP) and Debt Payment Programmes (DPP) within the Debt Arrangement Scheme (DAS) in Scotland. His expertise extends to handling complex financial situations, including the administration of Bounce Back Loans and related insolvency processes.