Pavlos Rigopoulos
About Pavlos Rigopoulos
Pavlos Rigopoulos is a Business Analyst at Starling Bank, where he has worked since 2019. He has over a decade of experience in the financial services industry, specializing in customer onboarding and compliance.
Work at Starling Bank
Pavlos Rigopoulos has been employed at Starling Bank as a Business Analyst since 2019. In this role, he focuses on analyzing business processes and improving customer onboarding experiences. His work contributes to the bank's commitment to compliance and regulatory standards, particularly in areas such as Know Your Customer (KYC) and Customer Due Diligence (CDD).
Previous Employment in Financial Services
Prior to his current position, Rigopoulos held various roles at HSBC Retail Banking and Wealth Management. He worked as a Personal Banker and Financial Planning Manager from 2015 to 2019, and also served in customer service roles, including Phone Banking and Customer Value Management. His experience spans over a decade in the financial services industry, focusing on customer onboarding and compliance.
Educational Background
Pavlos Rigopoulos has a diverse educational background. He earned a Bachelor of Arts (B.A.) in History from The American College of Greece. He also holds a Bachelor of Science (BSc) in Astrophysics from Ethnikon kai Kapodistriakon Panepistimion Athinon. Additionally, he completed a Master of Arts (M.A.) in Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology at University College London, U. of London.
Expertise in Compliance and Financial Crime Prevention
Rigopoulos possesses expertise in Know Your Customer (KYC) and Customer Due Diligence (CDD) processes. He is involved in Anti-Money Laundering (AML) initiatives and financial crime screenings as part of his responsibilities at Starling Bank. His extensive experience in these areas enhances the bank's ability to meet regulatory requirements and protect against financial crime.
Early Career Experience
Before joining the financial services sector, Pavlos Rigopoulos worked at Hellenic Telecommunications Organisation as a Customer Service Representative from 2004 to 2005. He also held a position at Citi as a Citiphone representative from 2005 to 2008. His early career laid the foundation for his later roles in customer service and banking.