Rachna Mandal

Rachna Mandal

Payment Operations Team Lead @ Starling

About Rachna Mandal

Rachna Mandal is a Payment Operations Team Lead with extensive experience in payment processing and operations. She has held various roles in the financial sector, including positions at Close Brothers, World First, and the Department for Work and Pensions.

Current Role as Payment Operations Team Lead

Rachna Mandal holds the position of Payment Operations Team Lead, a role she has occupied since 2020. In this capacity, she oversees payment operations, ensuring efficiency and accuracy in transaction processing. Her leadership contributes to the team's performance and operational success.

Previous Experience in Payment Operations

Prior to her current role, Rachna Mandal worked in various capacities within payment operations. She served as a Senior Payments Specialist for five months in 2019, and as a Payments Associate at World First from 2016 to 2017. Additionally, she held the position of Payment Specialist from 2018 to 2019, gaining comprehensive experience in payment processing and operations.

Educational Background in Mathematics

Rachna Mandal studied at The University of Manchester, where she earned a BSc (Honours) in Mathematics with a focus on Financial Mathematics from 2007 to 2010. Prior to this, she completed her A-Level and AS-Level studies at Barking Abbey 6th Form College from 2005 to 2007, and obtained IGCSE qualifications from Premier Academy in Nairobi.

Early Career and Voluntary Experience

Rachna Mandal began her career with a voluntary position as an Administrative Assistant at the Department for Work and Pensions (DWP) in 2012. This six-week program provided her with foundational experience in administrative tasks within a government setting. She also worked briefly at Close Brothers as a Treasury Banking Operations Executive in 2017.

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