Robert Jex
About Robert Jex
Robert Jex is an Onboarding Specialist at Starling Bank, with a background in education and customer service. He has experience in both teaching and the banking sector, having worked in various roles that demonstrate his adaptability and communication skills.
Work at Starling Bank
Robert Jex has been employed at Starling Bank as an Onboarding Specialist since 2021. In this role, he is responsible for integrating new customers into the banking system, ensuring a smooth transition and efficient onboarding process. His experience in customer onboarding is vital for the fast-growing challenger bank, where customer experience is a priority.
Education and Expertise
Robert Jex studied at Swansea University, where he earned a Bachelor of Arts in English Language and Applied Linguistics from 2016 to 2020. He furthered his education by completing a Postgraduate Certificate in Education (PGCE) in Secondary Education and Teaching from 2020 to 2021. His educational background equips him with strong communication skills, which are beneficial in his current role in the banking sector.
Background in Education
Before transitioning to the banking industry, Robert Jex gained experience in education. He worked as a Trainee Teacher at Fitzalan High School and Cardiff High School in 2020 and 2021, respectively. His time in education lasted for a total of six months, during which he developed skills in teaching and classroom management.
Previous Work Experience
Prior to his current role, Robert Jex worked in the hospitality industry. He served as a Bar Waiter at JD Wetherspoon's The Potters Wheel from 2017 to 2020 and briefly at The Tickled Trout in 2015. Additionally, he worked as Bar Staff at The Ivy Collection for one month in 2021. This diverse work experience has contributed to his customer service skills.
Career Transition
Robert Jex's career reflects a transition from education to the banking industry. His adaptability is evident in his shift from teaching to customer onboarding at Starling Bank. This change demonstrates his ability to leverage his educational background and customer service experience in a new context.