Rose Edwards
About Rose Edwards
Rose Edwards is a Customer Service Team Member at Starling Bank, with a background in customer service roles at various financial institutions and hospitality. She studied Media Production at Crosskeys College and attended King Henry VIII School.
Current Role at Starling Bank
Rose Edwards serves as a Customer Service Team Member at Starling Bank. She has been in this role since 2021, contributing to the bank's customer support operations in the United Kingdom. Her responsibilities include assisting customers with inquiries and providing solutions to enhance their banking experience.
Previous Experience in Customer Service
Prior to her current position, Rose Edwards worked at Metro Bank as a Customer Service Representative for 11 months in 2020. In this role, she was responsible for managing customer interactions and resolving issues. Additionally, she served as a Customer Service Advisor at Lloyds Banking Group from 2016 to 2018, where she gained further experience in the banking sector.
Background in Hospitality
Before her roles in banking, Rose Edwards worked at Stonegate Pub Company Limited as a Bar Team Member from 2018 to 2020. This position involved customer engagement and service in a hospitality setting, allowing her to develop strong interpersonal skills that are beneficial in her current customer service roles.
Education and Training
Rose Edwards studied at King Henry VIII School from 2001 to 2007, completing six years of education. She furthered her education at Crosskeys College, where she achieved a qualification in Media Production from 2007 to 2009. This educational background has provided her with skills applicable in various professional contexts.