Sadia Shaheen
About Sadia Shaheen
Sadia Shaheen is a Business SME Specialist at Starling Bank, where she has worked since 2021. She has previous experience in various roles, including PPI Complaint Handler at Barclays and Mortgage Specialist at RBS.
Current Role at Starling Bank
Sadia Shaheen serves as a Business SME Specialist at Starling Bank, a position she has held since 2021. In this role, she focuses on providing specialized support for business clients, ensuring that their needs are met effectively. Her experience in the banking sector enables her to address various business-related inquiries and challenges, contributing to the overall customer service strategy of the bank.
Previous Experience in Banking
Prior to her current role, Sadia Shaheen accumulated extensive experience in the banking industry. She worked at RBS as a Mortgage Specialist from 2016 to 2019, where she gained insights into mortgage products and customer service. Additionally, she served as a PPI Case Handler at Huntswood for five months in 2019 and later at Barclays for three months in 2020, managing PPI complaints and enhancing her skills in customer relations.
Education and Qualifications
Sadia Shaheen completed her education at The Ace Academy, where she studied from 2006 to 2011. During her time there, she achieved 10 GCSEs, demonstrating a solid foundation in various subjects. This educational background has contributed to her analytical and problem-solving skills in her professional roles.
Additional Work Experience
In addition to her roles in banking, Sadia has held various positions that have enriched her professional experience. She worked as an Assistant Manager at Esso for four months in 2020, where she developed management skills. Furthermore, she was employed by Deloitte as a Recoveries Case Handler for six months in 2020, handling recovery cases and further diversifying her expertise in case management.