Sarah Cummins
About Sarah Cummins
Sarah Cummins serves as a Team Lead at Starling Bank in Cardiff, United Kingdom, where she has worked since 2020. Previously, she spent 18 years as a Team Manager at British Gas, and she holds a BA Hons in Russian and Soviet Studies from the University of Portsmouth.
Work at Starling Bank
Sarah Cummins has served as Team Lead at Starling Bank since 2020. Based in Cardiff, United Kingdom, she has contributed to the bank's operations for four years. In her role, she focuses on fostering a professional customer service environment, ensuring that team members receive the necessary support to meet and exceed company targets.
Previous Experience at British Gas
Prior to her tenure at Starling Bank, Sarah Cummins worked at British Gas for 18 years, holding the position of Team Manager from 2002 to 2020. During her time there, she developed skills in team management and customer service, contributing to the overall performance and efficiency of her team.
Education and Expertise
Sarah Cummins studied at the University of Portsmouth, where she earned a BA Hons in Russian and Soviet Studies from 1996 to 1998. This educational background complements her extensive experience in leadership and management within the customer service sector.
Leadership Skills
Sarah possesses a broad skillset in leadership, which includes inspiring teams, setting targets, managing performance, and coaching individuals. Her positive and flexible management style has been instrumental in creating supportive environments for her team members.