Sharday Pratt
About Sharday Pratt
Sharday Pratt is a Retail Collections Agent with a background in customer assistance and financial stability. She has experience in various roles, including positions at Vanquis Bank and Holland & Barrett, and holds qualifications in fitness instruction and business studies.
Current Role at Starling Bank
Sharday Pratt has been employed at Starling Bank as a Retail Collections Agent since 2021. In this role, she focuses on assisting customers in managing their financial difficulties. Her responsibilities include providing support to clients to help them achieve financial stability. This position leverages her skills in customer service and financial management.
Previous Experience in Financial Services
Before joining Starling Bank, Sharday Pratt worked at Vanquis Bank as a Digital Collections Specialist from 2018 to 2021. In this capacity, she developed her expertise in financial collections and customer relations. Prior to that, she gained experience as a Sales Associate at Holland & Barrett for eight months in 2017, where she honed her customer service skills.
Leadership Experience
Sharday Pratt has demonstrated leadership skills in her previous role as a Catering Team Leader at Millwall Football Club from 2016 to 2017. This position required her to manage a team and ensure efficient operations within the catering department. Her ability to work effectively both independently and as part of a team is a notable aspect of her professional background.
Educational Background
Sharday Pratt's educational journey includes studying at Haberdashers' Aske's Hatcham College, where she completed courses in Business Studies, Psychology, and Sociology from 2015 to 2017. She also attended Fort Pitt Grammar School, achieving GCSEs from 2010 to 2015. Additionally, she studied at Focus Fitness, obtaining Level 2 Fitness Instructor and Level 3 Personal Trainer certifications.
Professional Development Interests
Sharday Pratt has expressed a strong interest in pursuing further education and training within the financial industry. This commitment to professional development reflects her dedication to enhancing her skills and knowledge in her field.