Sisia Magaya
About Sisia Magaya
Sisia Magaya is a Customer Service Specialist with a diverse background in customer service, sales, and relationship management. She holds an MBA from the University of Southampton and has worked in various roles across multiple companies since 2013.
Current Role at Starling Bank
Sisia Magaya has been employed at Starling Bank as a Customer Service Specialist since 2021. In this role, she utilizes her expertise in logistics coordination and scheduling to enhance customer interactions. Her strong background in relationship building supports her effectiveness in addressing customer needs and fostering positive experiences.
Previous Experience in Customer Service
Prior to her current position, Magaya held various customer service roles. She worked at Utilita Energy as a Customer Service Advisor from 2016 to 2017 and served as a Cinema Host at ODEON & UCI Cinemas from 2015 to 2016. Additionally, she gained experience as a Sales Advisor at River Island in 2014 and as a Door Host at Frankie and Benny's in the same year.
Education and Expertise
Sisia Magaya earned a Master of Business Administration (MBA) from the University of Southampton Business School, completing her studies in 2022. She also holds a Bachelor's Degree in International Marketing and Business from De Montfort University, which she completed in 2016. Her educational background supports her expertise in customer service and logistics coordination.
Career Background
Magaya's career spans various roles across different industries. She worked as a Fundraiser at Home Fundraising Ltd for one month in 2014 and as a Relationship Manager at Zenergi from 2020 to 2021. Additionally, she served as a Graduate Management Trainee at Go South Coast Ltd from 2017 to 2019 and as an Administrator at Old Mutual plc for six months in 2017.
Multilingual Communication Skills
Sisia Magaya is multilingual, which enhances her ability to communicate effectively in diverse environments. This skill is particularly valuable in her role as a Customer Service Specialist, where clear communication is essential for addressing customer inquiries and resolving issues.