Sophie Doherty
About Sophie Doherty
Sophie Doherty is a customer services professional currently employed at Starling Bank in Swansea, Wales, where she has worked since 2021. Prior to this role, she spent eight years as a telephone banker at TSB Banking Group Plc.
Work at Starling Bank
Sophie Doherty has been employed at Starling Bank since 2021, serving in the Customer Services department. She is based in Swansea, Wales, United Kingdom. In her role, she engages with customers to address inquiries and provide support related to banking services. Her experience at Starling Bank spans three years.
Previous Experience at TSB Banking Group
Prior to her current position, Sophie Doherty worked at TSB Banking Group Plc as a Telephone Banker from 2013 to 2021. During her eight years at TSB, she developed skills in customer communication and banking operations, handling customer calls and providing assistance with various banking needs.
Customer Service Expertise
Sophie Doherty possesses expertise in customer service, developed through her extensive experience in the banking sector. Her roles have involved direct interaction with customers, focusing on resolving issues and enhancing customer satisfaction. This background has equipped her with the skills necessary to navigate customer inquiries effectively.