Thomas Manchipp
About Thomas Manchipp
Thomas Manchipp is an App Fraud Manager at Starling Bank, where he has worked since 2022. He has a background in various roles at HSBC, including Team Senior and Complaints Handler, spanning nearly a decade in the banking sector.
Current Role at Starling Bank
Thomas Manchipp currently holds the position of APP Fraud Manager at Starling Bank. He has been in this role since 2022 and is based in Cardiff, Wales, United Kingdom. In this capacity, he is responsible for managing and mitigating application fraud risks, ensuring the security of customer transactions and maintaining the integrity of the bank's operations.
Previous Experience at Starling Bank
Before his current role, Thomas Manchipp served as Team Leader at Starling Bank from 2021 to 2022. In this position, he oversaw a team and contributed to the development of strategies aimed at enhancing customer service and operational efficiency within the bank.
Career at HSBC
Thomas Manchipp has extensive experience at HSBC, where he worked in various roles from 2013 to 2021. He began as a Telephone Banker from 2013 to 2014, then progressed to a Complaints Handler from 2014 to 2017. He continued to advance his career as Team Senior from 2017 to 2020 and concluded his tenure at HSBC as Team Manager from 2020 to 2021, all while based in Swansea, Wales, United Kingdom.
Professional Background
With a solid background in banking and fraud management, Thomas Manchipp has developed a comprehensive skill set over his career. His experience spans customer service, complaints resolution, team leadership, and fraud prevention, equipping him with the knowledge necessary to address complex challenges in the financial sector.