Tina Langford
About Tina Langford
Tina Langford is a Customer Service Team Member at Starling Bank, where she has worked since 2019. With over 25 years of experience in sales and service roles across various industries, she effectively handles customer queries through multiple communication channels.
Work at Starling Bank
Tina Langford has been a Customer Service Team Member at Starling Bank since 2019. In this role, she manages customer queries through various channels, including email tickets, telephone calls, and live web chat. Her responsibilities involve providing support and solutions to customers, ensuring a high level of service is maintained. Working in Southampton, England, she contributes to the bank's commitment to customer satisfaction.
Previous Employment Experience
Prior to her current role, Tina Langford worked at GDC GROUP Ltd as a Sales Administration Coordinator for five months in 2012. She also served as an Office Temp at Office Angels for four years, from 1999 to 2003. Additionally, she spent nine years at Thermo Fisher Scientific as a Customer Sales Representative, where she developed her skills in customer service and sales.
Education and Qualifications
Tina Langford attended Loughton County High School for Girls from 1983 to 1988, where she completed her G.C.S.E.s. She studied subjects including English, English Literature, Mathematics, French, Typing, Childcare, Biology, and Geography. This educational background provided her with foundational skills that have supported her career in customer service and sales.
Customer Service Skills and Expertise
With over 25 years of experience in both sales and service environments across various industries, Tina Langford has developed a strong skill set in customer service. She is proficient in Sales Order Entry, Invoicing, and Database Management. Her extensive experience with multiple CRM systems, including SAP, Salesforce.com, AS400, Sage, and Access, enhances her ability to manage customer interactions effectively.