Tomika Powell
About Tomika Powell
Tomika Powell is a PCA Team Member at Starling Bank, where she has worked since 2019. She previously held roles at Capital One and Dixons Carphone, and she earned her bachelor's degree from Richmond, The American International University in London.
Work at Starling
Tomika Powell has been a PCA Team Member at Starling Bank since 2019. In this role, she contributes to the bank's customer service operations, focusing on providing support and assistance to clients. Her experience in this position spans over five years, during which she has developed skills relevant to the banking and financial services industry.
Previous Experience at Capital One
Before joining Starling Bank, Tomika Powell worked at Capital One as a Fraud Intake Coordinator from 2013 to 2016. This role took place in Tampa, Florida, where she was responsible for managing fraud cases and coordinating responses to fraudulent activities. Her tenure lasted three years, during which she gained valuable experience in fraud detection and customer service.
Experience at Dixons Carphone
Tomika Powell served as a Customer Experience Executive at Dixons Carphone from 2017 to 2018. In this position, she focused on enhancing customer satisfaction and addressing client inquiries. Her time at Dixons Carphone lasted for nine months, contributing to her overall expertise in customer service.
Education and Expertise
Tomika Powell studied at Richmond, The American International University in London, where she earned her bachelor's degree from 2016 to 2020. This educational background provided her with foundational knowledge and skills applicable to her roles in customer service and banking.