Younus Ahmed
About Younus Ahmed
Younus Ahmed is a Customer Services Coach at Starling Bank, where he has worked since 2019. He has a background in customer service and finance, having held various roles in notable organizations and completed relevant studies.
Current Role at Starling Bank
Younus Ahmed currently serves as a Customer Services Coach (Supervisor) at Starling Bank, a position he has held since 2021. He has been with the bank for a total of five years, starting as a Customer Services Agent in 2019. His role involves overseeing customer service operations and coaching team members to enhance service delivery. He works at the Liverpool Street location in London.
Previous Experience in Customer Service
Prior to his current role, Younus Ahmed gained significant experience in customer service. He worked at NatWest for four months in 2018 as Customer Service Staff in Ilford, United Kingdom. He also spent two years at Dunelm from 2017 to 2019 in a similar capacity. His early experience includes a role as an Administrative Assistant at PRUDENTIAL HOMES & PROPERTY DEVELOPERS PRIVATE LIMITED for three months in 2016 and as a Steward at the SES GROUP from 2016 to 2019.
Educational Background
Younus Ahmed studied at Loxford School of Science and Technology, where he completed his GCSEs, achieving ten qualifications including A grades in Math and English from 2011 to 2016. He continued his education by pursuing A-Levels in Finance, General from 2016 to 2018. He furthered his studies at The London Institute of Banking & Finance from 2018 to 2022, focusing on finance-related subjects.
Early Career Development
In 2015, Younus Ahmed participated in a Young Investment Banker Programme with The Economist's Society at University College London for one month. This experience provided him with insights into the finance industry and contributed to his professional development.