Uzo Eze
About Uzo Eze
Uzo Eze is a Senior Claims Operations Specialist at Starr Companies, where he has worked since 2018 in the Dallas/Fort Worth Area. He has a background in customer service and claims operations, with previous roles at various companies including Ross Stores, Spreemo, and PETCO.
Work at Starr Insurance
Uzo Eze has served as a Senior Claims Operations Specialist at Starr Companies since 2018. In this role, Eze analyzes claim files to identify errors and ensure compliance with state and federal regulations. Eze also creates ad-hoc loss runs for insureds, claims, and underwriting as required. Additionally, Eze acts as a liaison between third-party administrators, employees, and managers to facilitate efficient claims operations. Eze has developed solutions to streamline workflow processes, enhancing the speed of claim file processing.
Previous Employment Experience
Prior to joining Starr Companies, Uzo Eze held several positions in various organizations. Eze worked as a Sales Associate at Ross Stores, Inc. for three months in 2012. Eze then transitioned to PETCO Animal Supplies, Inc. as a Sales Associate from 2015 to 2016. Eze also served as a Customer Care Associate at Spreemo from 2016 to 2017 and worked as an Intake Care Coordinator at One Call from 2017 to 2018. Eze's experience includes customer service roles at Texas A&M University-Commerce as a Customer Service Representative from 2014 to 2015.
Education and Expertise
Uzo Eze studied at Texas A&M University-Commerce, where Eze earned a Bachelor of Science (BS) degree with a major in Psychology and a minor in Biology. This educational background provides Eze with a unique perspective in claims operations, particularly in understanding human behavior and decision-making processes. Eze's expertise includes managing and developing Microsoft Spreadsheets for claims operations, which supports data analysis and reporting.
Skills in Claims Operations
In the role of Senior Claims Operations Specialist, Uzo Eze demonstrates proficiency in analyzing claim files and ensuring compliance with relevant regulations. Eze's skills include creating detailed reports and loss runs, which are essential for effective claims management. Eze's ability to streamline workflow processes contributes to quicker claim file processing, showcasing a commitment to operational efficiency within the claims department.