Alicia K.
About Alicia K.
Alicia K. is a Customer Service Technical Support professional with a diverse background in administrative and managerial roles. She has experience working at Essilor Laboratories of America, Inc., UnitedHealth Group, and Starry, Inc.
Current Role at Starry
Alicia K. currently holds the position of Customer Service Technical Support at Starry, Inc. She has been in this role since 2023. In her capacity, she is responsible for addressing customer inquiries and providing technical assistance, ensuring a high level of service and support for users of Starry's products.
Previous Experience at Starry
Before her current role, Alicia K. worked at Starry, Inc. as a Dispatch Scheduling Coordinator for a brief period in 2022. During her two months in this position, she was involved in coordinating dispatch schedules, contributing to the operational efficiency of the company.
Experience at Essilor Laboratories of America
Alicia K. served as Office Manager at Essilor Laboratories of America, Inc. from 2018 to 2022. Over her four-year tenure, she managed office operations, supported administrative functions, and ensured smooth daily activities within the organization.
Career at UnitedHealth Group
From 2004 to 2018, Alicia K. worked at UnitedHealth Group as an Administrative Services Manager. In this role, she oversaw various administrative tasks and contributed to the management of services within the organization for a total of 14 years.