Amena J.

Amena J.

Customer Success Manager @ Starry

About Amena J.

Amena J. is a Customer Success Manager at Starry, Inc., where she has worked since 2023. She has a background in strategic marketing and project management, with previous experience at companies such as Google and the Peace Corps.

Work at Starry

Amena J. currently serves as a Customer Success Manager at Starry, Inc., where she has been employed since 2023. In this role, she applies a structured methodology and project management approach to manage multiple projects simultaneously. Her focus is on driving initiatives that align with business priorities, ensuring that key projects have clear success measures and operational plans.

Education and Expertise

Amena J. holds a Bachelor of Arts (B.A.) degree from the University of California, Berkeley. Her educational background supports her expertise in strategic marketing, particularly in direct-to-consumer businesses and nonprofit organizations. This foundation has equipped her with the skills necessary to effectively manage customer success initiatives.

Background

Before joining Starry, Inc., Amena J. gained diverse experience in various roles. She worked as a Political Research Analyst at David Binder Research, Inc. from 2017 to 2018 in the San Francisco Bay Area. Following that, she served as a Localization Consultant at Google via Vaco from 2020 to 2021 in Mountain View, California. Additionally, she worked as an Account Coordinator at test IO from 2021 to 2022 in a remote capacity and as a Health Educator with the Peace Corps in Chisinau, Moldova from 2018 to 2020.

Professional Experience

Amena J. has a varied professional background that includes roles in research, consulting, and education. Her experience at David Binder Research, Inc. involved political analysis, while her time at Google focused on localization strategies. As an Account Coordinator at test IO, she managed client accounts, and her role as a Health Educator with the Peace Corps involved community health initiatives. This range of experiences contributes to her current role in customer success.

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