Sierra Baker
About Sierra Baker
Sierra Baker is a Customer Service Technical Support professional at Starry, Inc. in the Greater Los Angeles Area, with over 15 years of experience in customer service across various industries.
Work at Starry
Sierra Baker has been employed at Starry, Inc. as a Customer Service Technical Support representative since 2018. In this role, she provides customer service support through various channels, including phone, email, and chat. Her tenure at Starry spans six years, during which she has developed expertise in addressing customer inquiries and technical issues.
Previous Employment Experience
Before joining Starry, Sierra Baker held several positions in customer service and support roles. She worked at Tele Pacific Communications as an Account Executive from 2015 to 2017. Prior to that, she was a Support Advocate at Hulu for eight months in 2016. Her experience also includes working as a Personal Banker at Chase from 2006 to 2008 and as a Senior Collector at ARS National Services from 2008 to 2010.
Customer Service Experience
Sierra Baker has over 15 years of experience in customer service and support roles across various industries. Since 2018, she has been providing customer service support through multiple channels, demonstrating her ability to assist customers effectively in different contexts. Her extensive background in customer service has equipped her with the skills necessary to handle diverse customer needs.
Education and Expertise
Sierra Baker studied at the University of Phoenix, where she focused on Accounting and Finance. She achieved an Associate's degree from 2010 to 2012. This educational background complements her extensive experience in customer service, providing her with a solid foundation in financial principles.
Location and Work Environment
Sierra Baker works in the Greater Los Angeles Area while residing in Point Harbor, North Carolina. This arrangement allows her to engage with a diverse customer base and contribute to the operations of Starry, Inc. despite the geographical distance from her home.