Feliza Cortez
About Feliza Cortez
Feliza Cortez is a support team professional with extensive experience in customer service and account management. She has worked at various companies since 2010, currently holding multiple positions across different organizations.
Current Roles at Startups.co
Feliza Cortez is a member of the Support Team at Startups.co, where she has been employed since 2018. Her role involves providing assistance and support to users and clients, contributing to the overall customer experience. The company is known for its resources and tools designed to help startups succeed.
Experience at Rnt Consulting Inc
Since 2018, Feliza has worked as a Customer Service Associate at Rnt Consulting Inc in Middletown, New Jersey. In this position, she is responsible for addressing customer inquiries and ensuring satisfaction with the company's services. Her tenure at the company spans six years.
Role at Teledirect Telecommerce
Feliza has served as an Account Specialist at Teledirect Telecommerce in Singapore since 2019. In this role, she manages client accounts and provides support to ensure their needs are met. She has been with the company for five years.
Background in Customer Service
Feliza has a diverse background in customer service, having previously worked at Convergys as a Customer Service Representative from 2013 to 2015. She also held positions at Teletech and Cynet Virtual Advantage Call Center and Outsourcing, where she gained experience in customer support and telemarketing.
Educational Background
Feliza studied at Eastwoods International Institute of Science and Technology, focusing on Medicine from 2007 to 2010. This educational background provided her with foundational knowledge that may complement her professional roles in customer service and support.