Alicia Whitfield
About Alicia Whitfield
Alicia Whitfield is a Commercial Lines Underwriter at State Auto Insurance, where she has worked since 2020. She has extensive experience in the insurance industry, having held various positions at Nationwide Insurance from 2009 to 2020.
Work at State Auto Insurance
Alicia Whitfield has been employed at State Auto Insurance as a Commercial Lines Underwriter since 2020. In this role, she is responsible for evaluating and underwriting commercial insurance policies, ensuring that risks are appropriately assessed and managed. Her experience in this position spans four years, contributing to her expertise in the commercial insurance sector.
Previous Experience at Nationwide Insurance
Prior to her current role, Alicia Whitfield worked at Nationwide Insurance for several years in various capacities. She served as a Personal Lines Processor from 2009 to 2010, an Underwriter from 2015 to 2020, and a Personal Lines Underwriting Tech Screener from 2014 to 2015. Additionally, she worked as a Personal Lines Screener from 2010 to 2014. Her diverse roles at Nationwide Insurance provided her with a comprehensive understanding of personal and commercial insurance underwriting.
Education and Expertise
Alicia Whitfield holds an Associate's Degree in Art from Kent State University, where she studied from 2004 to 2009. She also earned a Bachelor's degree in Organizational Management from Malone University in 2011. Furthermore, she obtained a Certificate in Insurance and Risk Management from Ohio Dominican University in 2017. This educational background supports her professional expertise in the insurance industry.
Early Career and Customer Service Experience
Before her extensive career in insurance, Alicia Whitfield worked as a Customer Service Representative at Huntington National Bank from 2008 to 2009. This role provided her with foundational skills in customer service and communication, which are essential in the insurance field. Her early career experiences contributed to her ability to effectively interact with clients and assess their needs.