Barbara Lilly
About Barbara Lilly
Barbara Lilly is a Personal Insurance Underwriting Manager at State Auto Insurance, where she has worked for over 15 years. She has a background in personal lines and claims, and holds a Master of Business Administration from Franklin University.
Work at State Auto Insurance
Barbara Lilly has held multiple positions at State Auto Insurance since 2002. She began her career as a Claim Service Specialist II, where she worked for three years. In 2005, she transitioned to the role of Personal Lines Specialist, serving for two years. Since 2007, she has been a Personal Insurance Product Specialist. In 2009, she advanced to the position of Personal Insurance Underwriting Manager, where she has been for 15 years. In her current role, she is responsible for developing underwriting procedures and conducting quarterly audits to ensure compliance with guidelines and regulations.
Education and Expertise
Barbara Lilly has a strong educational background in business and management. She earned her Bachelor of Science in International Business from The Ohio State University Fisher College of Business, studying from 1999 to 2001. She later obtained a Master of Business Administration from Franklin University, where she focused on Leadership and Management from 2003 to 2006. Additionally, she holds an Associate of Arts degree in Business from Columbus State Community College, which she completed in 1999.
Background
Barbara Lilly has extensive experience in the insurance industry, particularly in personal insurance underwriting and product management. Her career at State Auto Insurance spans over two decades, during which she has developed new underwriting procedures and best practices for the personal insurance division. She has also played a key role in staffing during the reorganization of the personal insurance division, demonstrating her leadership capabilities.
Achievements
Throughout her career, Barbara Lilly has successfully increased employee engagement within her teams by focusing on motivation, acknowledgment, and communication. She actively researches and enforces compliance standards and practices, ensuring that her division adheres to state and company regulations. Her contributions have helped streamline operations and enhance the overall effectiveness of the personal insurance division.