Briana Dodd
About Briana Dodd
Briana Dodd serves as the Director of Claims Learning & Development/Quality Audit at State Auto Insurance, where she has worked since 2018. With a background in claims training and development, she has held various roles within the company since 2010 and holds a Master's degree in Criminal Justice.
Current Role at State Auto Insurance
Briana Dodd serves as the Director of Claims Learning & Development/Quality Audit at State Auto Insurance. She has held this position since 2018, contributing to the company's strategic vision and goals. In this role, she focuses on building and developing teams that support the claims process through effective learning and quality assurance initiatives.
Previous Positions at State Auto Insurance
Briana Dodd has held multiple roles at State Auto Insurance. She worked as a Claims Training & Development Consultant for 8 months in 2016, followed by a position as Claims & Risk Engineering Director - Vendor Management from 2016 to 2018. Prior to these roles, she served as a Claims Training & Development Specialist from 2014 to 2016 and as a Regional Casualty Claim Representative from 2010 to 2013. Additionally, she was a Claim Representative Supervisor from 2013 to 2014 and a Claim Specialist from 2005 to 2010.
Education and Expertise
Briana Dodd holds a Bachelor of Science in Criminal Justice and Sociology from Ohio Northern University, which she completed from 2001 to 2005. She furthered her education with a Master of Science in Criminal Justice from the University of Cincinnati, studying from 2005 to 2007. Her educational background supports her expertise in the insurance industry and claims management.
Professional Philosophy
Briana Dodd emphasizes a culture of transparency, curiosity, connection, and community within her teams. She inspires action through engaged teams and prioritizes encouraging, coaching, and developing team members. Her approach focuses on cultivating relationships and fostering an environment where team members can challenge and support each other.
Industry Passion and Relationships
Briana Dodd has developed a passion for establishing and cultivating relationships within the insurance industry. Her commitment to building teams of influencers reflects her belief in the importance of collaboration and support in achieving business objectives.