Courtney Karam
About Courtney Karam
Courtney Karam is a Business Analyst specializing in Personal Lines at State Auto Insurance, where she has worked since 2021. With a background in various roles within the insurance industry, she holds multiple licenses and possesses strong skills in relationship building and workflow innovation.
Work at State Auto Insurance
Courtney Karam has been employed at State Auto Insurance since 2016, holding various positions over the years. Currently, she serves as a Business Analyst in the Personal Lines department, a role she has occupied since 2021. Prior to this, she worked as a CARE Associate focusing on Centralized Property Claims Adjusting for 11 months in 2021. From 2019 to 2021, she was a CARE Associate for Auto Damages Claims Adjusting. Additionally, she held the position of Inside Account Executive Senior-Sales Team Leader from 2016 to 2019 and worked as a Personal Lines Underwriter from 2013 to 2016. Her experience at State Auto Insurance spans multiple roles, showcasing her versatility within the organization.
Education and Expertise
Courtney Karam holds a Bachelor of Arts (B.A.) in English Language and Literature from James Madison University, which she attended from 1990 to 1994. She furthered her education by obtaining a Master of Arts (M.A.) in Higher Education/Higher Education Administration from the University of South Carolina-Columbia from 1994 to 1995. Karam possesses several licenses, including Claims Adjuster, Property & Casualty, and Life and Health. Her expertise lies in relationship building and enhancing knowledge related to personal lines insurance, which supports her roles in the insurance industry.
Background
Before her tenure at State Auto Insurance, Courtney Karam worked at State Farm as a Licensed Customer Service Representative from 2010 to 2013. She also gained experience as a Personal Lines Underwriting Support Processor II at State Auto Insurance for four months in 2013. Earlier in her career, she worked as a Customer Service Representative at Safelite AutoGlass from 2009 to 2010. Her background in customer service and insurance roles has contributed to her comprehensive understanding of the industry.
Achievements
Courtney Karam is recognized for her ability to motivate peers and foster a positive work environment. She is known for creatively impacting workflow and philosophy to achieve innovative, behavior-driven results. Her contributions in both professional and volunteer settings highlight her commitment to influencing others positively. Karam's extensive experience in various roles within the insurance sector underscores her dedication to the field.