Dennis Marcozzi
About Dennis Marcozzi
Dennis Marcozzi is an experienced insurance professional currently serving as the Agency Claim Consultant Manager at State Auto Insurance and as the Director of Agent and Claims Care at Liberty Mutual Insurance. He has over two decades of experience in various roles within the insurance industry, including significant positions at State Auto Insurance and Nationwide Insurance.
Current Role at Liberty Mutual Insurance
Dennis Marcozzi serves as the Director of Agent and Claims Care at Liberty Mutual Insurance. He has held this position since 2023, contributing to the management and oversight of claims processes and agent support. His experience in claims management positions him to enhance operational efficiency and improve service delivery.
Work at State Auto Insurance
Dennis Marcozzi has extensive experience at State Auto Insurance, where he worked in various roles from 2009 to 2022. He began as a Senior Claims Associate from 2009 to 2012, followed by a position as Claims Quality Assurance Analyst from 2012 to 2014. He then served as a Senior Large Loss Claims Examiner - Specialty Claims from 2014 to 2016, before transitioning to Agency Claim Consultant from 2016 to 2022. He currently holds the position of Agency Claim Consultant Manager, a role he has occupied since 2021.
Experience at Nationwide Insurance
Prior to his tenure at State Auto Insurance, Dennis Marcozzi worked at Nationwide Insurance as a Master Claims Representative from 2001 to 2009. During this eight-year period, he developed skills in claims handling and customer service, which have been integral to his subsequent roles in the insurance industry.
Education and Expertise
Dennis Marcozzi earned a Bachelor's degree in Health Policy Administration from Penn State University, where he studied from 1997 to 2001. His educational background provides a foundation for his expertise in claims management and insurance operations.