Devon Baker
About Devon Baker
Devon Baker is an Auto Care Representative currently employed at State Auto Insurance in Columbus, Ohio, where he has worked since 2016. He has previous experience in various roles, including Claims Representative and Claims Services Team Lead at State Auto Insurance, as well as positions at Kroger and Nco Financial Systems.
Current Role as Auto Care Representative
Devon Baker currently serves as an Auto Care Representative at State Auto Insurance. This position has been held since 2016, and Baker has accumulated eight years of experience in this role. The responsibilities typically include assisting clients with auto insurance inquiries, processing claims, and providing support throughout the claims process. The role requires a strong understanding of auto insurance policies and customer service skills.
Experience at State Auto Insurance
Devon Baker has a significant history with State Auto Insurance, having worked there in various capacities. Baker began as a Claims Representative from 2011 to 2014, where the focus was on processing and managing insurance claims. Following this, Baker advanced to the position of Claims Services Team Lead from 2014 to 2016, overseeing a team and ensuring efficient claims processing. This progression highlights a commitment to the insurance industry and a deepening expertise in claims management.
Previous Employment at Kroger
Before joining State Auto Insurance, Devon Baker worked as a Pharmacy Technician at Kroger from 2007 to 2009. In this role, Baker was responsible for assisting pharmacists in preparing and dispensing medications, managing inventory, and providing customer service. This experience contributed to developing skills in customer interaction and attention to detail.
Early Career at Nco Financial Systems
Devon Baker's career began at Nco Financial Systems, where Baker worked as a Collections Specialist from 2009 to 2011. This role involved managing accounts and communicating with clients regarding outstanding debts. The experience gained in collections provided foundational skills in negotiation and conflict resolution.