Diane Masterson Cic, Cpcu
About Diane Masterson Cic, Cpcu
Diane Masterson is the Pace Setter Regional Sales Manager at State Auto Insurance, where she has worked since 1997. She specializes in enhancing sales skills for producers through coaching and training initiatives.
Work at State Auto Insurance
Diane Masterson has served as the PaceSetter Regional Sales Manager at State Auto Insurance since 1997. In this role, she has been instrumental in enhancing the sales capabilities of producers across the region. Her responsibilities include conducting weekly coaching calls with over 50 producers, focusing on improving their sales skills and techniques. Diane also engages in role-playing exercises to prepare producers for common objections encountered during sales presentations. Her extensive experience in the insurance industry contributes to her effectiveness in this position.
Education and Expertise
Diane Masterson pursued her education at Heidelberg University from 1978 to 1980, followed by Franklin University, where she studied Business Administration and Management. She earned a Bachelor of Science degree in Business from Franklin University in 1981. Her academic background provides a solid foundation for her career in sales management and training within the insurance sector.
Background
Before her current role at State Auto Insurance, Diane Masterson worked as a Training Specialist at Motorists Insurance Group from 1985 to 1988. She then transitioned to State Auto Insurance, where she served as the Commercial Lines Training Manager from 1988 to 1995. This progression reflects her commitment to training and development within the insurance industry, leading to her current position focused on sales management.
Coaching and Training Initiatives
Diane Masterson conducts weekly coaching calls aimed at enhancing the sales skills of over 50 producers. She focuses on improving their abilities in effective prospecting and managing first-time appointments. Additionally, she collaborates with the National Alliance to provide training for small groups of agency owners and sales managers. These initiatives demonstrate her dedication to fostering growth and development in the sales force.