Donald Freeborn
About Donald Freeborn
Donald Freeborn is a Liability Adjuster with extensive experience in the insurance industry, currently working at State Auto Insurance and SAFE AUTO INSURANCE CO in the Columbus, Ohio area. He has a background in education and law enforcement, having previously served as a U.S. Border Patrol Agent and as a teacher.
Work at State Auto Insurance
Donald Freeborn has been employed at State Auto Insurance as a Liability Adjuster since 2019. In this role, he operates in the Columbus, Ohio area, focusing on managing claims related to liability. His responsibilities include evaluating claims, communicating with clients, and ensuring a smooth claims process. His performance has garnered recognition from both supervisors and customers, highlighting his effectiveness in the role.
Current Role at SAFE AUTO INSURANCE CO
In addition to his position at State Auto Insurance, Donald Freeborn has worked as a Claims Adjuster at SAFE AUTO INSURANCE CO since 2018. He has accumulated six years of experience in this capacity, also based in the Columbus, Ohio area. His work involves assessing claims and providing support to clients, contributing to his overall expertise in the insurance sector.
Education and Expertise
Donald Freeborn studied Middle Childhood Education at Lourdes University, where he achieved a Teaching Certification from 2009 to 2011. He also holds a Bachelor of Applied Science in Criminal Justice from Ashland University. His educational background in teaching has equipped him with strong communication skills, which he applies to enhance customer service in the insurance industry.
Background in Education and Law Enforcement
Before entering the insurance industry, Donald Freeborn gained experience as a U.S. Border Patrol Agent with the U.S. Department of Homeland Security from 2008 to 2009. He also worked as a 7th Grade Teacher at Fort Wayne Community Schools for ten months in 2014 to 2015 and as a School Teacher at All About Kids Childcare and Learning Center for eight months in 2017 to 2018. These roles contributed to his skill set in communication and customer interaction.
Commitment to Customer Service
Donald Freeborn aims to make the claims process as comfortable as possible for individuals experiencing life-changing events. His approach focuses on utilizing his communication skills to provide support and guidance to clients during challenging times, reflecting his commitment to customer service in the insurance field.