Douglas Mc Whinnie
About Douglas Mc Whinnie
Douglas McWhinnie is a Care Associate Senior at State Auto Insurance, where he has worked since 2003. He holds a Bachelor of Science in Business/Commerce from Carson-Newman University and has experience in automobile collision damage estimating.
Work at State Auto Insurance
Douglas Mc Whinnie has been employed at State Auto Insurance since 2003, serving as a Care Associate Senior. His role involves providing support and assistance in claims processing and customer service. With over 21 years of experience in this position, he has developed a deep understanding of the insurance industry and customer care protocols. His tenure at State Auto Insurance is marked by a commitment to enhancing customer satisfaction and streamlining claims processes.
Education and Expertise
Douglas Mc Whinnie studied at Carson-Newman University, where he earned a Bachelor of Science degree in Business/Commerce from 1987 to 1991. He also completed a program in Estimatics, focusing on automobile collision damage estimating, at Vale Training in 1999. This educational background provides him with a strong foundation in business principles and technical skills relevant to the insurance sector.
Background
Before joining State Auto Insurance, Douglas Mc Whinnie worked as a Senior Claims Representative at Indiana Insurance from 1997 to 2003. During this six-year period, he gained valuable experience in claims management and customer relations. His work in Loveland, Ohio, contributed to his expertise in handling complex claims and understanding customer needs in the insurance landscape.
Professional Experience
With a career spanning over two decades in the insurance industry, Douglas Mc Whinnie has accumulated extensive experience in claims processing and customer service. His roles at both State Auto Insurance and Indiana Insurance have equipped him with the skills necessary to navigate the complexities of insurance claims and provide effective support to clients.