Erica N Griffith, Sila A, AI Ns, AI S
About Erica N Griffith, Sila A, AI Ns, AI S
Erica N Griffith is a Sales Operations Associate Senior at State Auto Insurance, where she has worked for 17 years. She possesses strong leadership and communication skills, interacts with various teams, and manages compliance for a large number of producers and agencies.
Work at State Auto Insurance
Erica N Griffith has been employed at State Auto Insurance since 2007, serving as a Sales Operations Associate Senior for 17 years in the Greater Nashville Area, TN. In her role, she interacts with cross-functional teams, including Underwriting, Area Sales Management, and Information Technology. She is responsible for managing compliance for over 25,000 producers and 5,500 agencies daily. Her work involves researching and implementing state department rules and regulations to ensure that current procedures are updated accordingly.
Previous Experience at Starbucks
Prior to her current role, Erica worked at Starbucks as a Barista from 2005 to 2009 for four years in the Columbus Area, Ohio. This experience provided her with foundational customer service skills and an understanding of operations in a fast-paced environment.
Education and Expertise
Erica studied at Ohio Dominican University, where she earned a Bachelor of Science (B.S.) degree in Business and Marketing from 2005 to 2009. Her educational background supports her expertise in sales operations and compliance management within the insurance industry.
Skills and Proficiencies
Erica demonstrates strong leadership and communication skills, evident through her team presentations and internal and external communications. She is proficient in using Salesforce Marketing Cloud, G Suite, and Office Suite, which are essential tools for her sales operations tasks.