Jay Carleton
About Jay Carleton
Jay Carleton serves as the Vice President of Casualty and Workers Compensation Claims at State Auto Insurance, where he has worked since 2017. With a background in law and extensive experience in claims management, he oversees a team of 200 associates in Columbus, Ohio.
Work at State Auto Insurance
Jay Carleton has served as the Vice President of Casualty and Workers Compensation Claims at State Auto Insurance since 2017. In this role, he oversees a team of 200 associates within the Casualty and Workers Compensation Claims Division. His responsibilities include managing claims across various lines of business, ensuring efficient operations and effective claims handling. Prior to his current position, Carleton held several roles at State Auto Insurance, including Vice President of Excess & Surplus Lines Claims and Vice President of Commercial Property and Casualty Claims.
Education and Expertise
Jay Carleton earned a Bachelor of Arts degree in History and Political Science from the University of Missouri-Columbia, where he studied from 1990 to 1994. He furthered his education by obtaining a Juris Doctor degree from the University of Missouri-Columbia School of Law, completing his studies from 1994 to 1997. Carleton possesses expertise in various areas of claims management, including Personal and Commercial Auto, Excess and Surplus Lines, General Liability, and Workers Compensation claims.
Background
Before joining State Auto Insurance, Jay Carleton held multiple positions in the insurance industry. He worked at Rockhill Insurance Company/State Auto Insurance as Vice President of Casualty Claims from 2008 to 2012. His career also includes significant experience at Swiss Re, where he served as Reinsurance Claims Counsel and Claims Counsel from 1999 to 2008. Additionally, Carleton was an Associate at Brown & James, P.C. for one year in the Kansas City, Missouri area.
Achievements
Throughout his career, Jay Carleton has led various claims teams, managing multi-line business operations that include property and catastrophe claims. His leadership roles have encompassed overseeing significant claims operations and enhancing claims processes within the organizations he has worked for. His extensive experience in the insurance sector has contributed to his proficiency in claims management and team leadership.