Jessica Dirks, AI Ns, Sila A
About Jessica Dirks, AI Ns, Sila A
Jessica Dirks serves as a Platform Senior Sales Operations Associate at State Auto Insurance, where she has worked since 2018. With a background in underwriting and sales operations, she has held various roles in the insurance and retail sectors, including positions at Abercrombie & Fitch and Grange Insurance.
Current Role at State Auto Insurance
Jessica Dirks serves as the Platform Senior Sales Operations Associate at State Auto Insurance, a position she has held since 2018. In this role, she is responsible for generating addendums and incentive agreements tailored for Platform agencies. Her expertise in sales operations contributes to the efficiency and effectiveness of the agency management process.
Previous Experience in Sales and Operations
Prior to her current role, Jessica held various positions at State Auto Insurance, including Underwriting Assistant II and Sales Operations Associate. She worked in these roles from 2015 to 2018, where she gained valuable experience in underwriting and sales operations. Additionally, she worked at AAA Carolinas as a Sales Agent and Branch Team Lead from 2011 to 2013, further enhancing her skills in sales and customer retention.
Education and Expertise
Jessica Dirks earned her Bachelor of Science (B.S.) degree in Apparel Merchandising and Product Development, Marketing from Bowling Green State University. She studied there from 2003 to 2007. This educational background provides her with a solid foundation in marketing principles and product development, which she applies in her current role.
Background in Underwriting
Jessica has a background in underwriting, having worked as an Underwriting Assistant at Grange Insurance from 2013 to 2015. This experience allowed her to develop skills in risk assessment and policy management. She also contributed to underwriting processes at State Auto Insurance during her tenure as Underwriting Assistant II.
Early Career at Abercrombie & Fitch
Jessica began her career as an Assistant Manager at Abercrombie & Fitch, where she worked from 2007 to 2011 in Toledo, Ohio, and Greensboro/Winston Salem, North Carolina. This role provided her with early experience in retail management and customer service, which laid the groundwork for her future roles in sales and operations.