Jessie Patton, MBA
About Jessie Patton, MBA
Jessie Patton, MBA, is the Claims & Risk Engineering Manager at State Auto Insurance, where she has worked since 2019. With extensive experience in the insurance industry, she previously held various roles at Nationwide, focusing on claims management and operational efficiency.
Work at State Auto Insurance
Jessie Patton has been serving as the Claims & Risk Engineering Manager at State Auto Insurance since 2019. In this role, Patton focuses on managing claims and risk engineering, leveraging extensive experience in the insurance sector to enhance operational efficiency. The position involves overseeing teams that handle auto damages and implementing strategies to improve claims processing.
Previous Experience at Nationwide
Prior to joining State Auto Insurance, Jessie Patton held several positions at Nationwide. Patton worked as a Senior Personal Lines Casualty Claim Representative from 2007 to 2009, and later served as a Personal Lines Claims Call Center Supervisor for nine months in 2015. Patton also held the role of Commercial Claims Call Center Supervisor from 2016 to 2019, and worked as a Commercial Property Claims Specialist II from 2011 to 2015. Additionally, Patton began the career at Nationwide as an Associate Claim Service Representative from 2005 to 2007.
Education and Expertise
Jessie Patton has a solid educational background in business and management. Patton earned an Associate of Arts degree in Liberal Arts and Sciences from Marshalltown Community College from 2001 to 2003. Subsequently, Patton completed a Bachelor of Business Administration at Kaplan University-Des Moines Campus from 2003 to 2005. Patton further advanced education by obtaining a Master of Business Administration from Kaplan University between 2008 and 2010. This educational foundation supports Patton's expertise in call center segmentation and claims management.
Background in Insurance Sector
Jessie Patton possesses a strong background in both personal and commercial lines within the property and casualty insurance sector. This experience includes managing teams focused on auto damages and developing strategies to enhance claims management processes. Patton's career trajectory reflects a commitment to improving operational efficiency and risk management in the insurance industry.