Kathy Hawkins
About Kathy Hawkins
Kathy Hawkins is a Senior Casualty Claims Adjuster at State Auto Insurance, where she has worked since 1993. She specializes in managing large commercial accounts and complex claims, demonstrating strong analytical and interpersonal skills.
Work at State Auto Insurance
Kathy Hawkins has been employed at State Auto Insurance since 1993. In her role as a Senior Casualty Claims Adjuster, she handles large commercial accounts and manages claims that involve unique complexities. Her extensive experience at the company spans over 31 years, during which she has developed a deep understanding of the insurance industry and claims management.
Education and Expertise
Kathy Hawkins possesses expertise in managing intricate claims, particularly those associated with large commercial accounts. Her role requires a high level of analytical skills and discretion, which she utilizes to assess the need for additional investigation on claims. This strategic approach to claim management underscores her proficiency in the field.
Background
Kathy Hawkins has built a career in the insurance industry, focusing on casualty claims for over three decades. Her long tenure at State Auto Insurance reflects her commitment to the field and her ability to adapt to the evolving demands of claims management. She engages with a diverse range of stakeholders, enhancing her background in interpersonal communication.
Interpersonal Skills in Claims Management
In her position, Kathy Hawkins engages in daily communication with various stakeholders, including insureds, claimants, agents, attorneys, and account executives. This interaction highlights her strong interpersonal skills, which are essential for effectively managing complex claims and ensuring clear communication among all parties involved.