Kelli Kasal
About Kelli Kasal
Kelli Kasal is a Care Specialist with extensive experience in the insurance industry, currently working at State Auto Insurance in West Des Moines, Iowa. She has held various roles at the company since 2009 and previously worked at General Casualty as a Claims Analyst.
Work at State Auto Insurance
Kelli Kasal has a significant tenure at State Auto Insurance, where she has held multiple roles since 2009. She currently serves as a CARE Specialist Senior, a position she has held for 15 years. Prior to this role, she worked as a Claims Adjuster Senior from 2009 to 2012, followed by a position as Claims Examiner Senior from 2015 to 2017. Kasal initially joined State Auto Insurance as a Claims Examiner, working from 2012 to 2015. Her experience spans various aspects of claims processing and customer care.
Education and Expertise
Kelli Kasal earned her Bachelor of Science degree in Elementary Education and Teaching from Iowa State University, where she studied from 1996 to 2000. This educational background has provided her with foundational skills that are applicable in her roles within the insurance industry, particularly in customer service and claims management.
Background
Before joining State Auto Insurance, Kelli Kasal worked at General Casualty as a Claims Analyst from 2002 to 2009. This seven-year experience contributed to her expertise in claims analysis and processing, which she later applied in her various roles at State Auto Insurance. Her career reflects a consistent focus on claims management and customer care.
Career Progression
Kelli Kasal's career at State Auto Insurance showcases a clear progression through various roles. Starting as a Claims Examiner, she advanced to Claims Adjuster Senior, then to Claims Examiner Senior, and currently holds the position of CARE Specialist Senior. This trajectory illustrates her growth and adaptability within the organization.