Kelsey Chapman
About Kelsey Chapman
Kelsey Chapman is a Claim Resolution Specialist Senior at State Auto Insurance, where she has worked since 2014. She holds a Bachelor of Science degree from Franklin University and has previous experience in customer service roles at American Family Insurance and Farmers Insurance.
Work at State Auto Insurance
Kelsey Chapman has been employed at State Auto Insurance as a Claim Resolution Specialist Senior since 2014. In this role, she is responsible for managing and resolving claims efficiently. Her tenure at the company spans over ten years, during which she has developed expertise in claims processing and customer service. State Auto Insurance is located in Columbus, Ohio, where Chapman contributes to the company's commitment to providing quality insurance solutions.
Education and Expertise
Kelsey Chapman holds a Bachelor of Science degree from Franklin University, which she earned from 2009 to 2011. Prior to this, she completed an Associate of Arts degree at The Ohio State University from 2006 to 2009. This educational background has equipped her with the knowledge and skills necessary for her roles in the insurance industry, particularly in claims resolution and customer service.
Background in Insurance
Kelsey Chapman has a diverse background in the insurance sector. She began her career at Farmers Insurance as a Licensed Customer Service Representative from 2009 to 2010. Following this, she worked at American Family Insurance as a Customer Care Center Auto Representative from 2010 to 2014. These positions provided her with foundational experience in customer service and claims handling, which she has built upon in her current role.
Professional Experience Timeline
Kelsey Chapman's professional experience in the insurance industry spans over a decade. She started her career in 2009 at Farmers Insurance, where she worked for one year. She then transitioned to American Family Insurance, serving for four years. In 2014, she joined State Auto Insurance, where she has continued to advance her career. This timeline reflects her commitment to the insurance field and her growth within it.