Kim Carr, AI C
About Kim Carr, AI C
Kim Carr is a CARES PIP/MPC Adjuster at State Auto Insurance, with a background in various roles at State Farm Insurance spanning over a decade. Carr holds a Bachelor's degree in Business Administration and has expertise in claims handling and process improvement.
Work at State Auto Insurance
Currently, Kim Carr holds the position of CARES PIP/MPC Adjuster at State Auto Insurance. She has been with the company since 2020, contributing her expertise in claims handling for four years. In this role, she focuses on managing Personal Injury Protection (PIP) claims and Medical Payment Coverage (MPC) claims. Kim has also played a significant role in developing workflows and assisting in process improvement and implementation within the organization.
Previous Experience at State Farm Insurance
Kim Carr has extensive experience with State Farm Insurance, where she worked in various roles over a span of several years. She served as a Complex Personal Injury Protection Specialist from 2011 to 2019, focusing on complex claims for eight years. Prior to that, she was a Bodily Injury Claim Specialist for one year in 2015 to 2016. Additionally, she worked as a Total Loss Claims Specialist from 2002 to 2011, accumulating nine years of experience in total loss claims handling.
Education and Expertise
Kim Carr studied at The Insurance Institute, where she focused on Insurance and achieved the Associate in Claims (AIC) designation. She also earned a Bachelor's degree in Business Administration and Management from Cornerstone University, completing her studies from 2010 to 2014. Earlier in her education, she attended Kalamazoo Valley Community College, where she obtained an Associate of Arts (A.A.) degree in Communication from 1994 to 1997. Her educational background supports her strong communication and training skills in claims handling.
Skills and Contributions
Kim Carr possesses strong communication and training skills, particularly in the context of claims handling. She serves as a resource and trainer in total loss claims handling, sharing her knowledge and expertise with colleagues. Her contributions include developing workflows and assisting in process improvement initiatives at State Auto Insurance, demonstrating her commitment to enhancing operational efficiency within the claims process.