Lance Mesman
About Lance Mesman
Lance Mesman is a Senior Claims Quality Assurance Analyst at State Auto Insurance, where he has worked since 2016. He has extensive experience in the insurance industry, having held various roles at State Auto Insurance and Farm Bureau Financial Services over the past two decades.
Current Role at State Auto Insurance
Lance Mesman serves as a Claims Quality Assurance Analyst Senior at State Auto Insurance. He has held this position since 2019, contributing to the company's operations in West Des Moines, Iowa. In this role, he focuses on ensuring the quality and accuracy of claims processing, which is essential for maintaining customer satisfaction and operational efficiency.
Previous Experience at State Auto Insurance
Lance Mesman has extensive experience at State Auto Insurance, having worked in various capacities. He was a Claim Resolution Supervisor from 2014 to 2016, where he managed claims processes and resolved disputes. Prior to that, he served as a Field Property Adjuster from 2010 to 2014, handling on-site assessments and evaluations of property claims.
Experience at Farm Bureau Financial Services
Lance Mesman worked at Farm Bureau Financial Services in multiple roles. He was a Claims Representative from 2001 to 2003, where he handled various claims-related tasks. Later, he served as a Field Claim Representative from 2003 to 2009, focusing on field assessments and claims management in Orange City, Iowa.
Educational Background
Lance Mesman studied at Dordt College from 1991 to 1995, where he earned a degree in History with a focus on Elementary Education. This educational background has likely contributed to his analytical skills and understanding of effective communication, which are important in his roles within the insurance industry.
Additional Work Experience
In addition to his roles at State Auto Insurance and Farm Bureau Financial Services, Lance Mesman briefly worked at Paul Davis Restoration of Des Moines as an Associate in 2009. This position, although short-term, provided him with additional experience in the claims and restoration field.