Laura Eggleston
About Laura Eggleston
Laura Eggleston is a Claim Adjuster's Assistant at State Auto Insurance Company, where she has worked in the Worker Compensation Department since 2003. She has a background in claims processing and business administration, with previous experience at Monroe Guaranty Insurance Company and education from Hamilton Southwestern Business College.
Work at State Auto Insurance
Laura Eggleston has been employed at State Auto Insurance Company since 2003, serving as a Claim Adjuster's Assistant in the Worker Compensation Department. In her role, she is responsible for managing payments to claimants, providers, and attorneys. She coordinates with a bill service review company to finalize and pay bills for older claims. Additionally, she assists in creating form letters for adjusters across various offices, contributing to the efficiency of the claims process.
Previous Experience at Monroe Guaranty Insurance Company
Before joining State Auto Insurance, Laura Eggleston worked at Monroe Guaranty Insurance Company as a Claims Clerk from 1995 to 2000. During her five years in this position, she gained valuable experience in claims processing and customer service while based in Carmel, Indiana. This role laid the foundation for her subsequent career in the insurance industry.
Education and Expertise
Laura Eggleston completed her high school education at Simon Kenton High School, where she studied Business/Office Automation/Technology/Data Entry from 1980 to 1982. She later attended Hamilton Southwestern Business College, earning a degree in Business Administration and Management from 1987 to 1989. Her educational background provides her with essential skills relevant to her roles in the insurance sector.
Communication and Coordination Skills
In her current role, Laura Eggleston handles phone calls from insured individuals, claimants, providers, and other business professionals. Her responsibilities require effective communication and coordination skills, ensuring that all parties involved in the claims process are informed and supported. This aspect of her job is crucial for maintaining positive relationships and facilitating smooth operations within the Worker Compensation Department.