Laura Locke
About Laura Locke
Laura Locke is a Care Manager at State Auto Insurance with 24 years of experience in claims, including 17 years in supervisory roles. She holds an Adjusters License in 13 states and emphasizes customer service in her professional approach.
Work at State Auto Insurance
Laura Locke has been employed at State Auto Insurance since 1997, where she currently serves as a Care Manager. In this role, she has focused on enhancing customer service and managing claims effectively. Her tenure at State Auto spans over 27 years, during which she has developed extensive expertise in claims management. Since 2018, she has also taken on responsibilities as a Claims Services Supervisor, contributing to the operational efficiency of the organization in the Greater Nashville Area, TN.
Education and Expertise
Laura Locke's educational background includes studies at an unspecified institution. She holds an Adjusters License in 13 states, which demonstrates her extensive knowledge of insurance regulations and claims processes across various jurisdictions. Her 24 years of experience in the claims industry, including 17 years in supervisory roles, highlights her expertise in managing teams and ensuring high standards of customer service.
Background
Laura Locke began her career in the insurance industry at Charles M. Moore Insurance, where she worked as a Customer Service Representative from 1992 to 1994. This early experience laid the foundation for her long-term career in claims management. Over the years, she has transitioned into supervisory roles, reflecting her growth and commitment to the field.
Achievements
Throughout her career, Laura Locke has emphasized customer service as a core aspect of her professional approach. Her ability to manage claims effectively and lead teams has contributed to her reputation in the insurance industry. Her extensive experience and multi-state Adjusters License further underscore her qualifications and commitment to the field.