Lisa Cleary
About Lisa Cleary
Lisa Cleary is a Claim Specialist at State Auto Insurance, where she has worked since 2021, and has over 20 years of experience in the insurance industry. She has held various roles, including Casualty Supervisor and Senior Claims Adjuster, and specializes in large loss claims.
Work at State Auto Insurance
Lisa Cleary has held multiple positions at State Auto Insurance since 2011. She currently serves as a Claim Specialist, a role she has occupied since 2021. Prior to this, she worked as a Casualty Supervisor for eight years, beginning in 2016. In her capacity as Casualty Supervisor, she managed a team of adjusters and specialized in large loss claims. Her earlier tenure at State Auto included the role of Senior Claims Adjuster from 2011 to 2015, where she gained extensive experience in claims management.
Previous Experience in Claims Management
Before joining State Auto Insurance, Lisa Cleary worked at several other insurance companies. She was a Senior Claims Adjuster at Republic Group Companies for one year, from 2015 to 2016. Her career in claims began at Allstate Insurance Company, where she served as a Senior Claims Representative from 2000 to 2002. Additionally, she spent ten years at Progressive Insurance, where she was involved in underwriting, training, auditing, and claims from 1990 to 2000.
Education and Training Background
Lisa Cleary completed her high school education at Round Rock High School, earning her diploma in 1987. Following high school, she pursued studies in Business Administration and Management for two years from 1987 to 1989, although she did not achieve a degree. This educational background provided her with foundational knowledge relevant to her roles in the insurance industry.
Specialization in Large Loss Claims
In her current position as a Claim Specialist at State Auto Insurance, Lisa Cleary specializes in managing large loss claims. Her expertise includes handling both non-represented and represented cases through litigation. This specialization reflects her extensive experience in claims processing and her ability to navigate complex claims scenarios effectively.
Leadership and Team Management
Throughout her career, Lisa Cleary has demonstrated leadership capabilities, particularly in her role as Casualty Supervisor at State Auto Insurance. She has managed a team of adjusters, guiding them in claims management processes. Her experience in team management highlights her ability to lead and support colleagues in a high-demand environment.