Matthew Couts
About Matthew Couts
Matthew Couts is a Business Analyst specializing in Workflow and Technology at State Auto Insurance, where he has worked since 2022. He has extensive experience in various claims adjusting roles within the company and holds a Bachelor of Arts in English from The Ohio State University.
Work at State Auto Insurance
Matthew Couts has been employed at State Auto Insurance since 2011, holding various positions over the years. He currently serves as a Business Analyst in Workflow and Technology, a role he has occupied since 2022. Prior to this, he worked as a Personal Lines Casualty Claims Adjuster from 2018 to 2022, a Commercial Auto Claims Adjuster from 2016 to 2018, and a PIP/Medpay Claims Adjuster from 2015 to 2016. His career at State Auto began as an Auto Claims / Catastrophe Claims Adjuster from 2011 to 2013, and he also worked as a Total Loss Claims Adjuster from 2013 to 2015.
Education and Expertise
Matthew Couts earned a Bachelor of Arts in English from The Ohio State University. His educational background provides a foundation for his analytical skills and communication abilities, which are essential in his current role as a Business Analyst. His expertise encompasses workflow optimization and technology integration within the insurance sector.
Background
Matthew Couts is based in Columbus, Ohio, where he has built his career in the insurance industry. His extensive experience at State Auto Insurance spans over a decade, allowing him to gain in-depth knowledge of various claims processes and workflows. Prior to his career in insurance, he worked as a Retail Salesworker for the Columbus Blue Jackets from 2007 to 2009.
Career Progression
Matthew Couts has demonstrated significant career progression at State Auto Insurance. He started as an Auto Claims / Catastrophe Claims Adjuster and advanced through various claims adjusting roles, including Total Loss, Commercial Auto, and Personal Lines Casualty Claims Adjuster. His transition to a Business Analyst role in Workflow and Technology reflects his growing expertise and responsibilities within the organization.