Michael Stokes, AI C, Ccp
About Michael Stokes, AI C, Ccp
Michael Stokes is a General Adjuster specializing in large loss property claims at State Auto Insurance, where he has worked since 2019. He holds a Bachelor of Science in Business Administration and Marketing from Franklin University and has extensive experience in managing high-value property claims.
Work at State Auto Insurance
Michael Stokes has held multiple positions at State Auto Insurance since 2012. He began his career there as a Regional Field Adjuster in Property Claims, where he worked from 2012 to 2016. Following this role, he served as a Centralized Claim Manager in Property Claims from 2015 to 2019 in Columbus, Ohio. In 2019, he transitioned to his current position as General Adjuster for Large Loss Property Claims, where he has been for the past five years. In his current role, he specializes in managing high-value property claims, collaborating with various experts to resolve complex cases.
Education and Expertise
Michael Stokes earned a Bachelor of Science (B.S.) degree in Business Administration and Marketing from Franklin University, completing his studies from 2003 to 2007. His educational background supports his expertise in managing business income exposures related to property loss claims. He is proficient in utilizing Xactimate software, which aids in estimating damages during on-site inspections, a critical skill in his role as a General Adjuster.
Background
Before his tenure at State Auto Insurance, Michael Stokes worked at Firestone Complete Auto Care as a Service Manager, focusing on tire sales from 2000 to 2008. This eight-year experience in a managerial role provided him with foundational skills in customer service and operational management, which he later applied in the insurance industry.
Achievements
Michael Stokes specializes in handling property claims with damages ranging from $250,000 to several million. His role as General Adjuster involves collaborating with contractors, building consultants, engineers, and forensic accountants to effectively resolve claims. His extensive experience in the field equips him with the knowledge necessary to manage complex claims and ensure accurate assessments.