Michelle Kruger
About Michelle Kruger
Michelle Kruger serves as the Claim Director for the Care Organization at State Auto Insurance, a position she has held since 2017. With extensive experience in claims management, she has worked in various roles at State Auto Insurance and previously at Liberty Mutual Insurance.
Work at State Auto Insurance
Michelle Kruger has held multiple positions at State Auto Insurance since 1998. She began her career as a Claim Representative I, II, III, and Senior from 1998 to 2005 in the La Crosse, Wisconsin area. Following this, she served as Claim Supervisor for Auto Express Claims from 2005 to 2010 in Des Moines, Iowa. Kruger advanced to the role of Claims Regional Manager for Auto Express Claims from 2010 to 2014 and later as Claims Regional Manager from 2014 to 2017, both positions based in Columbus, Ohio. Since 2017, she has been the Claim Director for the CARE Organization at State Auto Insurance in Columbus, Ohio.
Education and Expertise
Michelle Kruger studied at DeVry University, where she focused on Technical Management with an emphasis in Program Management. She completed her Bachelor's degree between 2012 and 2014. This educational background supports her extensive experience in claims management and operations within the insurance industry.
Background
Before joining State Auto Insurance, Michelle Kruger worked at Liberty Mutual Insurance as a Subrogation Specialist from 1988 to 1990 in Worcester, Massachusetts. This early experience in the insurance sector laid the foundation for her subsequent roles in claims management.
Achievements
Throughout her career at State Auto Insurance, Michelle Kruger has progressed through various roles, demonstrating her expertise in claims management. Her tenure in multiple positions, including Claim Director and Claims Regional Manager, reflects her commitment to the insurance industry and her ability to lead teams effectively.