Natalie Lightfoot
About Natalie Lightfoot
Natalie Lightfoot serves as the Vice President of Strategic Initiatives at State Auto Insurance, where she has worked since 2017. With a background in economics and extensive experience in various roles within the company, she has been instrumental in guiding digital transformation efforts and managing product support.
Current Role at State Auto Insurance
Natalie Lightfoot serves as the Vice President of Strategic Initiatives at State Auto Insurance, a position she has held since 2018. In this role, she oversees strategic projects and initiatives aimed at enhancing the company's operational efficiency and digital transformation. She has been instrumental in guiding a team of over 30 Product Owners and Business Analysts, focusing on the implementation of digital platforms and improving customer engagement.
Previous Experience at State Auto Insurance
Natalie Lightfoot has a long history with State Auto Insurance, having worked there in various capacities since 1994. She initially served as a Commercial Lines Underwriter for nine years before transitioning to a Business Analyst role from 2003 to 2007. After her tenure as a Business Analyst, she took on the position of Business Implementation Supervisor, where she has been responsible for maintaining support of all Commercial and Farm products post-implementation.
Education and Expertise
Natalie Lightfoot earned her Bachelor of Arts in Economics from Ohio University, where she studied from 1989 to 1994. Her educational background has provided her with a strong foundation in economic principles, which she applies in her strategic initiatives at State Auto Insurance. Her expertise in business analysis and implementation has contributed to her successful career in the insurance industry.
Key Contributions to Digital Transformation
Throughout her career at State Auto Insurance, Natalie Lightfoot has played a key role in significant projects, including the implementation of the Guidewire platform and agent digital platforms. Her leadership in these initiatives has been crucial in advancing the company's digital transformation journey, enhancing operational capabilities and customer service.