Ollie Ball, MBA
About Ollie Ball, MBA
Ollie Ball is an Auto Care Professional at State Auto Insurance in Austin, Texas, with over eight years of customer service experience. He holds an MBA from Belhaven University and possesses strong interpersonal and problem-solving skills.
Work at State Auto Insurance
Ollie Ball has been employed at State Auto Insurance as an Auto CARE Professional since 2016. His role involves providing support and services related to auto insurance, contributing to customer satisfaction and operational efficiency. He has worked in this position for eight years in Austin, Texas, demonstrating a commitment to the insurance industry and customer service.
Previous Experience at Comcast Cable
Before joining State Auto Insurance, Ollie Ball worked at Comcast Cable as a Customer Account Executive (CAE) from 2012 to 2016. During his four years at Comcast, he developed skills in customer service and account management, which laid the foundation for his subsequent roles in the insurance sector.
Education and Expertise
Ollie Ball holds a Bachelor of Business Administration (BBA) from Jackson State University, where he studied Business Administration, Management, and Operations from 2010 to 2012. He furthered his education at Belhaven University, earning a Master of Business Administration (MBA) from 2012 to 2015. Additionally, he holds a graduate certificate in Human Resource and Leadership, enhancing his expertise in management and organizational behavior.
Background in Insurance
In 2016, Ollie Ball briefly worked as a Senior Claims Adjuster at Progressive Insurance for eight months in Austin, Texas. This experience provided him with insights into claims processing and customer interactions within the insurance industry, complementing his current role at State Auto Insurance.
Skills and Personal Philosophy
Ollie Ball possesses strong interpersonal, communication, and problem-solving skills, which are essential in his roles within customer service and insurance. He emphasizes a personal philosophy of treating others as he would like to be treated, reflecting his commitment to ethical interactions and customer care. His self-motivation and organizational skills contribute to his effectiveness in professional settings.