Patti Hammerle
About Patti Hammerle
Patti Hammerle is a Casualty Claims Adjuster at State Auto Insurance in Columbus, OH, where she has worked since 2014. She has a strong background in claims analysis and event planning, with a focus on handling bodily injury claims and collaborating with various teams.
Work at State Auto Insurance
Patti Hammerle has been employed at State Auto Insurance as a Casualty Claims Adjuster since 2014. In her role, she manages both unrepresented and represented bodily injury claimants, focusing on offering settlements and reviewing medical records. Her position requires collaboration across various work groups to achieve effective outcomes. Hammerle's tenure at State Auto Insurance spans 10 years, during which she has developed a strong understanding of claims processes and customer interactions.
Previous Experience at Encompass Insurance
Before joining State Auto Insurance, Patti Hammerle worked at Encompass Insurance for 16 years, from 1998 to 2014, as a Senior Liability Claims Analyst. In this capacity, she gained extensive experience in handling liability claims, which contributed to her expertise in the insurance industry. Her long-term role at Encompass Insurance provided her with a solid foundation in claims analysis and customer service.
Education and Expertise
Patti Hammerle studied at Jefferson Technical College, where she earned an Associate's degree in Retail Management. This educational background has equipped her with essential skills in communication and customer relations, which are crucial in her current role as a Casualty Claims Adjuster. Hammerle is also interested in expanding her knowledge in risk management and underwriting, indicating a commitment to professional development within the insurance sector.
Communication Skills
Patti Hammerle possesses exceptional oral and written communication skills. These abilities are vital for her role in managing claims and interacting with clients, ensuring that she can effectively convey information and negotiate settlements. Her communication proficiency enhances her capability to work collaboratively with various teams and stakeholders in the insurance industry.
Community Involvement and Event Planning
Patti Hammerle has extensive experience in event planning through her involvement in community activities. This experience reflects her organizational skills and ability to coordinate events, which can be beneficial in her professional role. Her community engagement demonstrates a commitment to contributing positively to her local area while also enhancing her interpersonal skills.