Paula Fulcher API, AI Ns
About Paula Fulcher API, AI Ns
Paula Fulcher is a Senior Underwriting Specialist at State Auto Insurance, where she has worked since 2011. With extensive experience in personal insurance underwriting, she focuses on resolving underwriting issues and improving operational efficiency.
Work at State Auto Insurance
Paula Fulcher has been employed at State Auto Insurance since 2011. She has held multiple roles, including Personal Insurance Underwriter Sr and Senior Underwriting Specialist. In her current position as Senior Underwriting Specialist since 2021, she focuses on identifying and resolving underwriting issues to enhance operational efficiency. Her tenure at State Auto Insurance spans over a decade, during which she has contributed significantly to the underwriting department in the Greater Nashville Area.
Education and Expertise
Paula Fulcher studied at The Insurance Institute, where she specialized in Personal Insurance. She has achieved the designations of AINS (Associate in Insurance Services) and API (Associate in Personal Insurance). These qualifications reflect her expertise in the insurance field and her commitment to professional development within the industry.
Background
Before joining State Auto Insurance, Paula Fulcher worked at Nationwide Insurance as a Personal Insurance Customer Service Representative from 2000 to 2005 in Hendersonville, TN. This experience provided her with foundational knowledge in customer service and personal insurance, which she has built upon throughout her career in underwriting.
Achievements
In her role at State Auto Insurance, Paula Fulcher coordinates staffing for phone-facing underwriters to meet service level goals. She also provides guidance on underwriting workflows and processes, assisting teams in their decision-making. Her contributions have been instrumental in improving the efficiency of underwriting operations.