Ramya Dsilva
About Ramya Dsilva
Ramya Dsilva is a Business Analyst at State Auto Insurance, where she has worked since 2017. Her previous experience includes roles at HSBC and Metamorf India, spanning customer service, management, and project coordination.
Work at State Auto Insurance
Ramya Dsilva has been employed as a Business Analyst at State Auto Insurance since 2017. In this role, she has contributed to various projects and initiatives within the organization, leveraging her analytical skills to enhance business processes and improve operational efficiency. Her tenure at State Auto Insurance spans over seven years, during which she has gained extensive experience in the insurance sector.
Previous Experience at Metamorf India
Before joining State Auto Insurance, Ramya Dsilva worked at Metamorf India as a Project Manager for a duration of six months in 2016. In this position, she was responsible for overseeing project development and ensuring that project goals were met within the specified timelines. This role provided her with valuable project management experience.
Career at HSBC
Ramya Dsilva has a significant history with HSBC, where she held multiple positions over several years. She began her career at HSBC as a Customer Service Representative from 2002 to 2004, followed by a role as a Training Coordinator from 2004 to 2005. She then advanced to Assistant Manager from 2005 to 2010, and later served as a Communication Specialist from 2010 to 2011. Her diverse roles at HSBC contributed to her development in customer service, management, and communication skills.
Education and Expertise
While specific details about Ramya Dsilva's educational background are not provided, her extensive work experience in various roles suggests a strong foundation in business analysis, project management, and customer service. Her career trajectory reflects her expertise in analyzing business needs and implementing effective solutions within the insurance and banking sectors.