Rishona Grant
About Rishona Grant
Rishona Grant is a Care Associate Senior at State Auto Insurance, where she has worked since 2021. She holds an MBA from Liberty University and has extensive experience in the insurance industry, including roles at Richmond Public Schools and James River Insurance Company.
Work at State Auto Insurance
Rishona Grant has been employed at State Auto Insurance as a Care Associate Senior since 2021. In this role, she applies her expertise in claims management and customer service to support the company's operations. Her position involves assisting clients and ensuring that their needs are met effectively. With a focus on enhancing client experiences, she contributes to the overall success of the organization.
Education and Expertise
Rishona Grant holds a Master of Business Administration (MBA) from Liberty University, where she studied Business Administration and Management from 2013 to 2015. Prior to that, she earned a Bachelor of Science (BS) in Business from Virginia Commonwealth University, completing her studies from 2007 to 2012. Her educational background provides a strong foundation for her work in the insurance industry.
Background in Claims Examination
Rishona Grant has a solid background in the insurance industry, particularly in claims examination. She worked as a Litigation Claims Examiner at James River Insurance Company from 2016 to 2021. In this capacity, she was responsible for evaluating claims and ensuring compliance with legal standards. Her experience in this role has equipped her with valuable insights into the claims process.
Previous Experience at Richmond Public Schools
Before her career in the insurance sector, Rishona Grant served as an Integrated Services Assistant at Richmond Public Schools from 2013 to 2016. This role involved supporting students and collaborating with educational staff to enhance learning outcomes. Her experience in this position contributed to her skills in communication and teamwork.
Professional Development Goals
Rishona Grant is currently seeking the Senior Claims Law Associate (SCLA) designation to further enhance her professional credentials. This pursuit reflects her commitment to continuous learning and development within the insurance industry, aiming to expand her expertise in claims management and legal aspects of insurance.